Regional Coverage
Malaysia and selected Malaysia-Singapore transport routes.
Hotel guest transport solutions
Providing Reliable Guest Transportation For Your Hotel
Valetra supports hotels with professionally coordinated airport transfers, guest rides, cross-border transport and private chauffeur services. Give your concierge, front desk and reservation teams one reliable partner for every guest journey.
Fast booking support
Professional chauffeurs
Regional route coverage
Guest-focused assistance
Create a guest transfer
1
Add hotel guest details
Guest name, flight, contact, and preferences
2
Select route & vehicle
Airport, city, or cross-border travel
3
Confirm timing & extras
Pick-up time, meet & greet, luggage assistance
4
Receive booking confirmation
Instant confirmation and journey details
Need help with a booking?
Our team is ready to assist you promptly.
Licensed Operations
Professional services coordinated through licensed operations.
Guest-Ready Service
Vehicle choices for leisure, corporate, family and VIP guests.
Hotel Support
Coordination for arrivals, changes and confirmed journeys.
Designed for hotel operations
Enhance Your Guest Desired Satisfaction
Make transport arrangements easier for your concierge, front office and reservation teams while maintaining the service standards expected by your guests.
Improve your Additional Revenue Stream
Apply an agreed hotel markup or commission arrangement for eligible guest bookings.
Booking and Confirmation
Simple booking and confirmation workflow for your hotel team.
Dedicated Local Coordination
Support your team with itinerary changes and urgent transport requirements.
Simple for your team. Reliable for your guests.
From guest request to confirmed journey.
Create a booking request
Use the hotel partner portal or contact the Valetra operations team.
Enter guest requirements
Add route, flight details, passenger numbers, luggage and preferred vehicle.
Receive booking confirmation
Your hotel receives confirmed journey details and relevant updates.
Valetra coordinates the journey
Our team manages driver assignment, timing and operational communication.
Hotel transport services
One Dedicated Platform for your Guest Journey
Airport Transfer
Pre-arranged airport arrivals and departures for individuals, families and groups.
Available to hotel partners
Hotel & City Transfer
Private rides between hotels, business locations, attractions and residences.
Available to hotel partners
Cross-Border Transfer
Selected Malaysia-Singapore routes for leisure, business and transit travellers.
Available to hotel partners
Hourly Chauffeur
Flexible vehicle-with-driver service for meetings, dining and private itineraries.
Available to hotel partners